Cómo trabajamos

Strategic Plan 2016-2020

After more than a decade of work in the slums of Mumbai and after the implementation of the first Strategic Plan (2011 – 2015), the organization has now laid out a fresh plan for the next 5 years of intervention in the communities of the slum areas where we work.

In order to do this, we have carried out a process of more than 1 year where citizens (we have worked WITH them, not only for them), teams, collaborating partners, collaborating companies and members of the governing bodies participated. We are convinced that we have been able to devise a better structure for this strategic plan that continues to have the same soul with which this entity was born.

This is the second strategic plan and starts from the renewed enthusiasm and desire to continue working to implement our Mission – transforming the social reality of Mumbai, guaranteeing the respect for Human Rights, and access to a life worthy of all communities without discrimination. Our Vision will be fulfilled when Mumbai is free of poverty and where all its citizens, equally, have their rights guaranteed.

Cómo trabajamos
Cómo trabajamos

Monitoring & Evaluation Department

In order to achieve effective management of all projects, track achievements and goals as well as maintain complete accountability and transparency, the “Monitoring and Evaluation (M & E) Department” of Mumbai Smiles oversees all project activities and evaluates the results through the following steps:

  • Performance indicator:  The monitoring department measure program and project inputs, process, outputs, outcomes and impact of development intervention. These all methodology used for setting targets and measuring progress towards them.
  • The logical framework (log Frame) approach: This identifies objectives and expected causal links and risk along the result of project. It is a process for engaging stake holders, team, and partner organization and can help improve program design.
  •  Field – based evaluation: Similar to Log frame approach, this provides deeper understanding of the working of complex intervention. It helps monitoring for planning and management by identify critical success factors.
  •  Gathering Data: The M&E manager collect standardized information from field team and beneficiaries. This information are useful for understanding actual condition and change over time.
  • Participatory Method:  This participatory methods allow stakeholders to be actively involved in program, activities and decision making. The stake holders directly or indirectly generate a sense of ownership and build a local capacity.
  • Impact Evaluation: This is a the systematic identification of the effects of an intervention on target groups, families and community, using some of the above methods, the effectiveness of activities can scale up.
Cómo trabajamos
Cómo trabajamos

Beneficiary Committees

To talk about development, it is essential to work side by side with the communities for which the projects are developed. Therefore, it is essential to apply the needs of the beneficiaries to the needs for the design and development of the projects.

The Beneficiary Committees are made up of the community citizens with whom we work and this committee has members changing every year to ensure equal representation of the different areas where we work. These Committee meetings provide the space in which communities are represented to articulate their concerns and proposals, ultimately to participate in the monitoring and evaluation of projects and their planning. These commissions aim to ensure a fair representation of both women as well as other minority groups.