Jaume graduated in Journalism at the Universitat Ramon Llull. He also studied Cooperation to Development at the Instituto de Estudios para la Paz y la Cooperación of the Universidad de Oviedo and the United Nations Institute of Indian Studies and at the Universidad de Oviedo.
In 2013, he was selected by the prestigious Harvard Kennedy School for Strategic Management to study the course for World NGO leaders. He also studied paramedical studies for leprosy patients at the Instituto Fontilles in Alicante (Spain), and several courses on human resources, leadership and marketing at institutions like Mafoi or SP Consulting Jain Institute of Technology and Research in Mumbai.
He is also a professor at the Master of Leadership and Personal Development by the University of Barcelona. His methods of leadership and career as an entrepreneur are studied in universities and business schools such as IESE, where in 2011 the case study on Mumbai Smiles was published (currently shared with students of International MBA).
Jaume has also published several books, like Bombay Smiles, The trip that changed my life (best seller translated into eight languages with a foreword by Dominique Lapierre); The song of the concubine; The power of the smiles; and The seamstress of Dhaka. He is also the coauthor of the photographic book Bombay, beyond the smiles.
He chairs the Advisory Board of the JAL NGO against leprosy and he is member of the Board of Directors of the Corporation Valora Foundation.
He has won, among others, awards like Axuda 2007, Tierno Galvan Prize for Human Values, Film Festival of Castillay Leon, Gold Medal of the Spanish Association of European Development, godfather of the twenty-second promotion of Catalan police and Coexistence Award XIII. The Government of Spain awarded him in 2009 with the Cruz de Oficial de la Orden del Mérito Civil (Officer’s Cross of the Order of Civil Merit).
Unit Head: Accounts & Administration
Kushala heads the finance and administration division with managing the financial control, budgetary controls, compliance’s, taxation, and ensures the maintenance of utilities. She comes with a rich experience of 15 years in various aspects of accounting and taxation. Her key areas of expertise are – Accounting, Financial Management and Control, Statutory Compliance’s, Taxation. She is extremely grounded with the practicalities of working with governmental authorities.
Kushala is a Bachelors in Commerce from Mumbai University and has been associated with DC Jain & Co, SP Jog & Co, Impex Syndicate, MBH Pumps PVT Ltd, Goodearth Organic Ltd, ICICI Prudential Life Insurance in her past work stations. Her knowledge from diverse areas within accounts and management lays a strong standing ground.
Born and brought up in Mumbai, Kushala likes to listen to music, watch films, read motivational books and spend time with her family.
Unit Head: Human Resources
Nandita joins Mumbai Smiles with 7 years of experience in Human Resource Management with leading organizations in India in both corporate and social development sector and has worked in the domain of IT, Banking and FMCG, Recruitment firm.
Nandita’s key areas of strength lie in Recruitment & Selection, Staffing & Head Hunting, Orientation & On-Boarding, Training & Development, Performance Management, Organizational Development and Employee Engagement.
She holds a Masters in Industrial Psychology from Rajasthan University. Nandita comes from Mumbai Mobile Creches, a not for profit that works for the children of the migrants communities in Mumbai. Her diversified work experience has exposed her to various aspects of Generalist HR functions and helped her understand how HR can positively influence Human Capital in an organization.
She likes reading books on Buddhist philosophy, is passionate about Cycling and Badminton and equally enjoys trekking and traveling in her free time.
Unit Head: Partnerships
Indrani has joined Mumbai Smiles with 6 years of experience in various Not-for-Profit organizations and is responsible for raising funds for the Foundation. She has previously worked as an independent consultant for business development and resource mobilization with different grass-root organizations and social venture initiatives, including a stint with an artisan cluster in Gujarat and Rajasthan. Indrani’s key strengths lie in organizing various fund-raising activities and events.
Holding a Masters degree in Sociology from University of Pune, she has developed a keen interest in Social and Cultural Anthropology.
Indrani loves to travel and try new cuisines, along with collecting art and Indian hand-loom products.
Dr. Nirmal Ahuja
Unit Head: Health
Prior to Mumbai Smiles Nirmal was with Hindustan Latex Family Planning and Promotion Trust. His exposure in Public Health makes him the right person to overlook the needs to the Health department. Niraml is passionate about working for community health and primary care as he feels this has a larger and more sustainable impact on the health of people and inculcate a sense of health, especially among underprivileged and in rural areas. He was drawn to Mumbai Smiles because of its child-centered focus and because he believes education and health go hand-in-hand
Nirmal is a Bachelor’s of Homoeopathic Medicine and Surgery from the University of Maharashtra and a Masters of Public Health from the School Of Health, Community & Education Studies, Northumbria University, United Kingdom and a added qualification of a course on Practical Statistics and Medical Research from University College of London, United Kingdom. He is a visiting faculty member for Public Health Administration & NGO Management Modules for PGDM – Health Care Management Course at the Welingkar’s Institute of Management.
In his spare time, Nirmal unwinds with his friends, traveling to new destinations, watching movies and attending concerts. Music and books are his stress-busters.
Unit Head: Education
Sarojkumari joins Mumbai Smiles with a passion and knowledge to improve the quality of education among the underprivileged community of Mumbai. She is responsible for managing program designing, budget preparation & implementation, extending technical inputs on education team and monitoring the projects. Her experience in the field and knowledge help her to design new projects and work plans for Mumbai Smiles. She is presently assigned with an additional responsibility of the Livelihoods vertical.
Sarojkumari is a Bachelor of Social Work from Gujarat University and a Master of Social Work from Mumbai University. She also holds a Post- Graduate Diploma in Social Entrepreneurship from NMIMS, Mumbai.
She comes with a vast experience and has worked with eminent organizations like Kotak Education Foundation and Pratham InfoTech Foundation.
She enjoys socializing and fun and adventure related activities. She also loves dancing and listening to music.
Prachi first started working with Mumbai Smiles as a photographer (volunteer) during our 10th anniversary year, capturing the essence of all our projects and events. With her strong background in Journalism, Production and Photography, she has now joined us as the Communication Coordinator to design, plan, implement and document effective communication strategies and is responsible for developing and maintaining close collaboration with media to enhance organization visibility.
Having started a string of internships right after her schooling years, she gained experience in the field of Journalism, PR, Marketing, Content Management, Web Content, Voice-overs and Translation, by the time she completed her graduation. Prachi is a Post Graduate Diploma holder in Journalism and Mass Communication from Xavier Institute of Communications and is a Masters in Hindi Literature (specialised in Journalism and Mass Communication). She began her career with Times Now as a Producer. Prachi is extremely passionate about photography and is also a Freelance Photographer.
She loves looking at the world through her lens and is a complete foodie. Her free time is spent photo-blogging, reviewing and blogging about food across the restaurants of Mumbai, and spending quality time with her family, travelling.
Monitoring and Evaluation Coordinator
Amit holds the key responsibility to monitor project activities and evaluate their progress. He is the vital senses – eyes, ears, nose, of the organization. Amit has presently been given the additional responsibility of the IT responsibilities of the organization as he is very tech savvy and is equipped with IT skills.
Amit has earlier worked with the National Institute of Health and Family Welfare, New Delhi and the National Rural Health Mission. His skill sets lie in maintaining databases, analysing the progress of indicators, tracking time lines, needs assessments, mid term and end term evaluation of projects.
Amit is a Master of Statistics and a Post Graduate Diploma holder in Biostatistics and Data Management.
Amit grew up in Nagpur, Maharashtra, and is now a part of Mumbai.
Responsive Action & Awareness Coordinator
Natasha looks after the Responsive Action and Awareness section of Mumbai Smiles and takes care of all international visitors and donors. She provides relevant and up-to-date information about the projects and helps the visitors is the realities of Mumbai and India at large in the developmental perspective and introduces them to the work of Mumbai Smiles as a change maker in the city.
She holds a Bachelors and a Masters degree in Ancient Indian Culture (A.I.C) from St. Xavier’s College. Natasha also holds a certification of Diploma’s of Spanish as a Foriegn Language (DELE) C1 level from Instituto Cervantes, Spain.
She began her career as a Spanish Language expert from the Spanish Institute of Academia de Espanol, further working in other Spanish Institutes such as Hispanic Horizons. Natasha’s role as a Spanish language expert makes it possible for her to interact and develop relations with the Spanish visitors and help in constant communication with the Spain office. She is a mediator between the two countries and helps the two cultures meet seamlessly.
Her interests are singing, playing the guitar, creative drawing and she finds her strength, courage and peace from her daily spiritual meditations.
Project Coordinator, Livelihood Project
Priyanka takes care of the livelihoods project of Mumbai Smiles which seeks to empower women from underprivileged backgrounds to help them sustain their livelihoods. She is responsible for planning, directing, and evaluating the project and its interventions
Priyanka comes from Aide et Action, an international development organisation working in Delhi. A graduate of Biotechnology, she has an MBA in Rural Development from the Xavier’s Institute of Social Service in Ranchi.
It was chance that brought Priyanka into the development sector but she soon realized that this was the right career for her as nothing gave her as much satisfaction as helping deserving people and bringing smiles to their faces.
Originally from Jharkhand, Priyanka is now a native of Mumbai and likes to listen to music and read novels.
Programme Officer, Pre School Education Project
Vikas is a Bachelors in Zoology from Mumbai University and Masters in Social Work from Pune University. He further added a Diploma in Labour Law to his academics and an MBA in HR.
His expertise lie in unorganized slum communities, self help groups, delinquent children, HIV/Aids. He comes from Saprem NGO in Kalyan.
Program Officer, HOPE & Community Health Projects
Supriya is a Bachelors in Science and Masters in Social Work specialised in Urban, Rural Community Development.
She has worked as a social worker in various institutions as a medical social worker, with an emphasis on home care services counselling, at Mumbai’s Tata Memorial Hospital. Supriya is extremely passionate about palliative care and oncology and is the bridge between our beneficiaries and the hospital setup and handles community health camps as well.
She enjoys gardening and reading in her spare time.
Program Officer, Education Unit
Sachin is responsible for day-to-day field monitoring and logistics support of Higher Education, Girl Child Education and Life Skills Education projects to ensure the effective functioning of each project. Starting as a volunteer at a very young age, he has moved on to grow into a social work professional today.
He is a Bachelors in Social Work from the prestigious Nirmala Niketan College of Social Work as well as a Masters in Social Work from TISS (Tata Institute of Social Sciences), both degrees from Mumbai. He has earlier worked with organisations such as Pratham, Nirman and Childline Foundation. Sachin has been born and brought up in Mumbai and is very passionate about working in the development sector.
Program Officer, mMitra and Infectious Diseases Project
Pragati has joined us as the Program Officer of two projects, with the aim to use her experience and learning of 15 years in the development sector. Passionate about establishing developmental projects in underprivileged communities through community intervention and participation as well as awareness campaigns on social issues.
She is a Bachelor and Master of Social Work from Nirmala Niketan and an MBA in Human Resource Management. Before joining Mumbai Smiles, she has gained significant experience and expertise in organizations such as Save The Children India, Kotak Education Foundation and SATI in profiles pertaining to health as well as education.
When she isn’t working, she likes to spend some quiet time travelling with her family or watching movies.
Program Officer, Jump2Justice Project
Bhushan comes from a strong academic background and a 10 year work experience in the development sector, dealing with advocating and enhancing social justice in the field of health, education, child & women rights at levels of program management, training, research, monitoring and evaluation, particularly in the Indian slum and rural areas.
Holding a Masters Degree in Social Work from the Tata Institute of Social Sciences, Bhushan has managed various leadership positions for NGOs, CSR Programmes and Academic Institutions, dealing with human rights issues and developmental projects at policy making and implementation level. He is highly motivated to give back to the society by working in and with the marginalized community.
Bhushan is extremely passionate about music and an accomplished Graphic Designer in his spare time.
Monitoring and Evaluation Officer
Vishal comes from a rich academic background in Population Studies, with his Masters and M.Phil degrees in the same from International Institute for Population Sciences (IIPS). His key areas of strength include various forms & tools of large scale survey and research work with quantitative as well as qualitative techniques, M&E methods, multi-tasking, IT skills necessary for the improved planning, implementation & monitoring, research designing and data analysis.
Having started his career with National CSR Hub, TISS in 2014, Vishal is a research professional and has handled the responsibilities of conducting social science research with PSUs (Public Sector Unit and Private sector Units) via developing tools and research methodology for conducting Baseline Surveys, Impact Assessments and Evaluation Studies for CSR activities.
Vishal’s hobbies include cricket, movies, music and travelling to new place with friends.
Seema is a Bachelors in Commerce and has worked with various companies for 6 years as Office & Account Assistant. Her experience in the field brings Mumbai Smiles a reliable hand to manage the minutest of the project expenses.
Born in Mumbai, Seema is dedicated to her work and a reliable person to vouch on. She likes cooking, traveling and listening to music.
Field Coordinator, Pre School Education Project
Suresh provides logistical support to the key activities organised in the community, and facilitates interactions with the self-help groups, teachers and helpers. He is a Bachelor of Arts and is a Para Professional of Social Work.
Prior to joining Mumbai Smiles, Suresh worked with the Mumbai Metropolitan Region Development Authority (MMRDA) as a research officer where his duties included mapping, surveys and documentation. As a team leader at SPARC organisation, he supervised the toilets and slum rehabilitation research project.
Field Coordinator, mMitra and Infectious Diseases Project
Prior to joining Mumbai Smiles, Bapu worked as an administrative clerk at MSEB Co-op Credit Society.
Bapu has a Bachelors degree in Arts and enjoys listening to music in his spare time.
Field Coordinator, Pre School Education Project
Having a degree in Social Work from Nirmala Niketan, Mahendra combines his theoretical knowledge with his rich experience of 16 years in working with the beneficiaries at the ground level. He was previously associated with Mumbai Moholla committee and worked with construction workers in Nirman Sanstha.
In his spare time, Mahendra likes to spend time with his friends.
Field Coordinator, Pre School Education Project
Chandrakala’s association with Mumbai Smiles dates back to 2010 when she worked as a Pre School Education Centre – Balwadi teacher and has risen to the position of Field Coordinator for the same project.
She holds a Bachelor of Arts and Bachelor of Education degrees and is passionate about working with children. She used to teach History and Hindi to 8th and 9th class students prior to joining Mumbai Smiles.
Field Coordinator, Higher Education Project
Coming from a Commerce background he has 5 years experience of accountancy and BPO sectors and he is very enthusiastic to manage people and maintain systematic documents and records.
Vipul loves travelling to new places.
Field Coordinator, Higher Education Project
Pravin holds a Master in Social Work from Nirmala Niketan College of Social Work and is extremely passionate about working for the underprivileged. He has worked with Arpan NGO and MAVA.
Pravin has been involved in volunteer work where he offered his aid to the relief work in Uttrakhand. He is responsible for Scholarship Programmes, Life Skills Empowerment Programmes.
When he isn’t busy helping the society in whatever way he can, Pravin likes to listen to music, watch documentaries and movies.
Field Coordinator, Livelihood Project
Kalidas comes with a rich experience of working with slum communities for more than 17 years. He is excellent when it comes to community mobilization and addressing a large mass in community as he knows the pulse of the slum people very well. In the Livelihood project his role includes mobilizing people to join our courses, disseminating information about the training programs and organization in the community, identifying trainers for the courses and networking with grass-root NGO’s.
Prior to joining Mumbai Smiles, Kalidas worked as a Field Coordinator at Chesire Home, an International NGO. He holds a Bachelors degree in Arts and also a Diploma degree in NGO Management.
Kalidas is a very good skit performer and script writer.
Field Coordinator, Jump2Justice Project
Prasad joins Mumbai smiles with 6 years of experience in the development sector having covered project implementation, networking and advocacy previously. He has worked in Tata Institute of Social Science as a counsellor for TB project, in Salaam Bombay Foundation on topics of Life Skills & Tobacco Control and has also gained experience as a primary school teacher in Kolhapur.
With a Masters degree in Social Work from Karnataka State Open University, Prasad is currently pursuing an MBA in Human Resource from Wellingkar Institute, Mumbai.
A multi-talented person, Prasad is an excellent Tabla player and proficient in drawing, calligraphy, and poetry as well.
Field Coordinator, mMitra Project
Swapnali comes with three years of experience in working with NGOs working with street children and women and developmental projects in the area of health and education. She has previously worked with Samyak, Shriram Pratisthan. She is a Masters in Social Work from Solapur University.
Field Coordinator, mMitra & Pre School Education Projects
Smita initially joined Mumbai Smiles as one of our Balwadi teachers and has been promoted to the position of Field Coordinator for mMitra and Pre School Education Projects. Her main task is to mobilize the community members and spread awareness about the program among them.
Smita has previously worked with World Vision of India.
Field Coordinator, Community Health Project
Ganesh is extremely proficient in community mobilisation and organizing community health camps.
Field Coordinator, Infectious Diseases Project
Ranjit is extremely proficient in community mobilisation and organizing community health camps.
He lives in Mumbai with his wife and two children, and speaks fluent Hindi and Marathi.
Samson handles the reception and visitors, as well as coordinating and directing phone calls. He has been associated with Mumbai Smiles since the very beginning and he loves to share his stories about the organisation.
He has been born and brought up in Mumbai and is well aware of all the nooks and corners of the city, which was of great help right at the time of setting up of the organisation.
Oscar handles the maintenance and in-house errands and duties that are involved in the running of the office. He also undertakes simple administrative tasks.
A native of Mumbai, Oscar speaks fluent Hindi, Marathi and English.
Nandu’s primary role is as a driver for the various projects and for all the visitors to the project sites. He also lends his hands towards running various administrative errands, documentation and other logistical support.
He speaks fluent Hindi and Marathi, and lives in Mumbai with his wife and two kids.